German Support Agent

German-Speaking Customer Support Role in Lisbon – Start Your Career with Webhelp

Looking to make a fresh start in an exciting new city? We are hiring German-speaking Customer Support Specialists to join our Lisbon team. This is an excellent opportunity for those who want to develop their career in customer service while enjoying life in Portugal’s sunny capital.

As a Customer Support Specialist, you’ll be at the heart of customer interactions, ensuring each issue is handled with care and professionalism.

Key Responsibilities:

• Assist German-speaking customers via phone, email, or chat
• Resolve issues promptly and effectively, providing high-quality support
• Maintain accurate records of customer cases and solutions
• Work collaboratively with colleagues to maintain customer satisfaction

Desired Qualifications:

• Native-level German language skills
• B2 level English for internal communication
• EU citizenship or valid Portuguese work permit
• Willing to relocate to Lisbon as soon as possible

Perks and Benefits:

• Comprehensive relocation and accommodation assistance
• Competitive salary, plus 2 extra payments per year
• Performance bonus to reward your hard work
• Fixed bonus and meal, transport allowances
• Health insurance coverage
• Paid training to ensure success in your role

Take the first step towards an exciting career in Lisbon by applying now!